Privacy
Policy
THIS PRIVACY POLICY IS AN ELECTRONIC RECORD IN THE FORM OF AN ELECTRONIC
CONTRACT FORMED
UNDER THE INFORMATION
TECHNOLOGY ACT, 2000 AND THE RULES MADE THEREUNDER AND THE AMENDED PROVISIONS
PERTAINING
TO ELECTRONIC DOCUMENTS/RECORDS
IN VARIOUS STATUTES AS AMENDED BY THE INFORMATION TECHNOLOGY ACT, 2000. THIS
PRIVACY
POLICY DOES NOT REQUIRE ANY
PHYSICAL, ELECTRONIC OR DIGITAL SIGNATURE. THIS PRIVACY POLICY IS A LEGALLY
BINDING
DOCUMENT BETWEEN YOU AND NGM
TECHGROWTH PRIVATE LIMITED. THE TERMS OF THIS PRIVACY POLICY WILL BE EFFECTIVE
UPON YOUR
ACCEPTANCE OF THE SAME
(DIRECTLY OR INDIRECTLY IN ELECTRONIC FORM, BY CLICKING ON THE "I ACCEPT" TAB OR
BY USE
OF THE WEBSITE OR BY OTHER MEANS
AND WILL GOVERN THE RELATIONSHIP BETWEEN YOU AND SMARTPADDLE TECHNOLOGY PRIVATE
LIMITED
FOR YOUR USE OF THE WEBSITE
(DEFINED BELOW). THIS DOCUMENT IS PUBLISHED AND SHALL BE CONSTRUED IN ACCORDANCE
WITH
THE PROVISIONS OF THE INFORMATION
TECHNOLOGY (REASONABLE SECURITY PRACTICES AND PROCEDURES AND SENSITIVE PERSONAL
DATA OF
INFORMATION) RULES, 2011 UNDER
INFORMATION TECHNOLOGY ACT, 2000; THAT REQUIRE PUBLISHING OF THE PRIVACY POLICY
FOR
COLLECTION, USE, STORAGE AND
TRANSFER OF SENSITIVE PERSONAL DATA OR INFORMATION. PLEASE READ THIS PRIVACY
POLICY
CAREFULLY. BY USING THE WEBSITE, YOU
INDICATE THAT YOU UNDERSTAND, AGREE AND CONSENT TO THIS PRIVACY POLICY. THIS
POLICY IS
GLOBAL IN NATURE AND GOVERNS OUR
DATA PROTECTION PRACTICES WHETHER WE COLLECT YOUR PERSONAL INFORMATION THROUGH
OUR
WEBSITES, APPLICATION SOFTWARE, OR
ANY OTHER MEANS. WHEN WE COLLECT INFORMATION ABOUT YOU OTHER THAN THE
AFOREMENTIONED
MEANS, WE WILL FIRST OBTAIN YOUR
PERMISSION TO DO SO, IF AND AS REQUIRED BY THE APPLICABLE LAW. IF YOU DO NOT
AGREE WITH
THE TERMS OF THIS PRIVACY
POLICY, PLEASE DO NOT USE THIS WEBSITE. YOU HEREBY PROVIDE YOUR UNCONDITIONAL
CONSENT OR
AGREEMENT TO SMARTPADDLE
TECHNOLOGY PRIVATE LIMITED AS PROVIDED UNDER SECTION 43A AND SECTION 72A OF
INFORMATION
TECHNOLOGY ACT, 2000.
NGM TECHGROWTH PRIVATE LIMITED (“Tradepro”, “we”, “us”, “our”) is concerned with
the
privacy of its users (hereinafter
referred to as “You”, “Your”, “Yourself”) that frequent its website
www.Tradepro.co.in
(“Website”). Tradepro recognizes
the importance of privacy as well as the importance of maintaining the
confidentiality
of your information. This Privacy
Policy applies to all products and services provided by us and is drafted to
explain to
You how Tradepro collects, uses
and discloses your information to relevant entities that are vital to the
functioning of
this Website.
BY USING THIS WEBSITE, YOU AGREE TO THE TERMS AND CONDITIONS OF THIS POLICY. IF
YOU DO
NOT AGREE WITH THE TERMS AND
CONDITIONS OF THIS POLICY, PLEASE DO NOT PROCEED FURTHER TO USE THIS WEBSITE.
Tradepro respects Your privacy and has provided this Privacy Policy to
familiarise You
with:
-
The type of data or information that You share with or provide to Tradepro
and that
Tradepro collects from You;
-
The purpose for collection of such data or information from You;
-
Tradepro's information security practices and policies;
-
Tradepro's policy on sharing or transferring Your data or information with
third
parties.
We take measures to protect the security of the information provided by You. You
can
contact Us about Our privacy
practices. Our privacy practices may vary among the countries in which We
operate to
reflect local practices and legal
requirements. This Privacy Policy describes Tradepro’s current data protection
policies
and practices and may be
amended/updated from time to time. Upon amending/updating the Privacy Policy, We
will
accordingly amend the date above
and post the revised version behind the link marked “Privacy Policy” in the
footer
of
each page of Tradepro’s websites.
We suggest that You regularly check this Privacy Policy to apprise Yourself of
any
updates. Your continued use of
Website or provision of data or information thereafter will imply Your
unconditional
acceptance of such updates to this
Privacy Policy.
COLLECTION OF INFORMATION
-
Your privacy is important to us and we have taken steps to ensure that we do
not
collect more information from you
than is necessary for us to provide you with our services and to protect
your
account
-
Information including, but not limited to, user name, address, phone number,
fax
number and email address
("Registration Information") may be collected at the time of user
registration on
the
website.
-
• In connection with any transaction and payment services or services under
our
buyer
protection schemes we provide on
the Website, information, including but not limited to, bank account
numbers,
billing
and delivery information,
credit/debit card numbers and expiration dates and tracking information from
cheques
or
money orders ("Account
Information") may be collected to, among other things, facilitate the sale
and
purchase
as well as the settlement of
purchase price of the products or services transacted on or procured through
the
website.
-
We record and retain details of users’ activities on the website.
Information
relating
to such transactions including,
but not limited to, the types and specifications of the goods, pricing and
delivery
information and any trade dispute
records (“Activities Information”) may be collected when sale and purchase
transactions
are conducted on or facilitated
through the website.
-
We record and retain records of users' buying and browsing activities on our
platform
including but not limited to IP
addresses, browsing patterns and buyer behavioral patterns. In addition, we
gather
statistical information about the
website and visitors to the website including, but not limited to, IP
addresses,
browser
software, operating system,
software and hardware attributes, pages viewed, number of sessions and
unique
visitors
(together "Browsing
Information").
-
Registration Information, Account Information, Activities Information and
Browsing
Information generally relate to
business entities and are together referred to as business (“Business
Data”).
Insofar
and only insofar as they
constitute personally identifiable data of living individuals, such
information are
together referred to as personal
data (“Personal Data”).
-
We do not store any messages, photos, videos or documents from your
chats/emails
through our servers.
REPRESENTATION
-
You hereby represent to Tradepro that the Information You provide to
Tradepro
from
time to time is and shall be
authentic, correct, current and updated and You have all the rights,
permissions
and
consents as may be required to
provide such Information to Tradepro.
-
Your providing the Information to Tradepro and Tradepro's consequent
storage,
collection, usage, transfer, access or
processing of the same shall not be in violation of any third party
agreement,
laws,
charter documents, judgments,
orders and decrees.
USE OF TECHNOLOGY
Tradepro collects, uses, stores and processes Your Information for any purpose
as
may be
permissible under applicable
laws (including where the applicable law provides for such collection, usage,
storage or
processes in accordance with
the consent of the user) including the following (“Purposes”):
-
to facilitate Your use of the Website;
-
to respond to Your inquiries or fulfil Your requests for information about
the
various
products and services offered
on the Website;
-
to provide You with information about products and services available on the
Website
and to send You information,
materials, and offers from Tradepro;
-
to send You important information regarding the Website, changes in terms
and
conditions, user agreements, and
policies and/or other administrative information;
-
to send You surveys and marketing communications that Tradepro believes
may be of
interest to You;
-
to personalize Your experience on the Website by presenting
advertisements,
products
and offers tailored to Your
preferences;
-
to help You address Your problems incurred on the Website including
addressing any
technical problems;
-
if You purchase any product or avail of any service from the Website, to
complete
and
fulfil Your purchase, for
example, to have Your payments processed, communicate with You regarding
Your
purchase
and provide You with related
customer service;
-
for proper administering of the Website;
-
to conduct internal reviews and data analysis for the Website (e.g., to
determine
the
number of visitors to specific
pages within the Website);
-
to improve the services, content and advertising on the Website;
-
to facilitate various programs and initiatives launched by Tradepro or
third party
service providers and business
associates;
-
to analyse how our services are used, to measure the effectiveness of
advertisements,
to facilitating payments;
-
to protect the integrity of the Website;
-
to respond to legal, judicial, quasi-judicial process and provide
information to
law
enforcement agencies or in
connection with an investigation on matters related to public safety, as
permitted
by
law;
-
to conduct analytical studies on various aspects including user behaviour,
user
preferences etc.;
-
to permit third parties who may need to contact users who have bought
products
from
the Website to facilitate service
and any other product related support;
-
to implement information security practices;
-
to determine any security breaches, computer contaminant or computer
virus;
-
to investigate, prevent, or take action regarding illegal activities and
suspected
fraud;
-
to undertake forensics of the concerned computer resource as a part of
investigation
or internal audit;
-
to trace computer resources or any person who may have contravened, or is
suspected of
having or being likely to
contravene, any provision of law including the Information Technology Act,
2000 that
is
likely to have an adverse impact
on the services provided on any Website or by Tradepro.
You hereby agree and acknowledge that the Information so collected is for
lawful
purpose
connected with a function or
activity of Tradepro or any person on our behalf, and the collection of
Information
is
necessary for the Purposes.
DISCLOSURE OF PERSONAL DATA
-
You further agree that we may disclose and transfer your Personal Data to
service
providers engaged by us to assist us
with providing you with our services (including but not limited to data
entry,
database
management, promotions, products
and services alerts, delivery services, payment extension services, and
membership
authentication and verification
services) ("Service Providers"). These Service Providers are under a duty of
confidentiality to us and are only
permitted to use your Personal Data in connection with the purposes
specified above,
and
not for their own purposes
(including direct marketing).
-
When necessary we may also disclose and transfer your Personal Data to our
professional advisers, law enforcement
agencies, insurers, government and regulatory and other organizations for
the
purposes
specified at B.9 above.
-
Any Personal Data supplied by you will be retained by us and will be
accessible by
our
employees, any Service
Providers engaged by us and third parties referred to above, for or in
relation to
any
of the Purposes.
-
All Voluntary Information may be made publicly available on the website
and
therefore
accessible by any internet user.
Any Voluntary Information that you disclose to us becomes public information
and you
relinquish any proprietary rights
(including but not limited to the rights of confidentiality and copyright)
in such
information. You should exercise
caution when deciding to include personal or proprietary information in the
Voluntary
Information that you submit to us.
-
We may share your Account Information with banks or vendors to enable your
transactions on the website to be
completed. In addition, we may use your Account Information to determine
your
creditworthiness and, in the process of
such determination, we may need to make such Account Information available
to banks
or
credit agencies. While we have in
place up-to-date technology and internal procedures to keep your Account
Information
and
other Personal Data secure from
intruders, there is no guarantee that such technology or procedures can
eliminate
all of
the risks of theft, loss or
misuse.
-
We may provide statistical information to third parties, but when we do
so, we do
not
provide personally-identifying
information without your permission.
COOKIES
We use "cookies" to store specific information about you and track your visits
to
the
website. It is not uncommon for
websites to use cookies to enhance identification of their users.A "cookie" is a
small
amount of data that is sent to
your browser and stored on your computer's hard drive. A cookie can be sent to
your
computer's hard drive only if you
access the website using a computer. If you do not deactivate or erase the
cookie,
each
time you use the same computer
to access the website, our web servers will be notified of your visit to the
website
and
in turn we may have knowledge
of your visit and the pattern of your usage. Generally, we use cookies to
identify
you
and enable us to i) access your
Registration Information or Account Information so you do not have to re-enter
it;
ii)
gather statistical information
about usage by users;
iii) research visiting patterns and help target advertisements
based on user interests; iv) assist
our partners to track user visits to the website and process orders; and v)
track
progress and participation in
promotions. You can determine if and how a cookie will be accepted by
configuring
the
browser which is installed in the
computer you are using to access the website. If you choose, you can change
those
configurations. By setting your
preferences in the browser, you can accept all cookies or you can choose to be
notified
when a cookie is sent or you can
choose to reject all cookies. If you reject all cookies by choosing the
cookie-disabling
function in your browser, you
may be required to re-enter information on the website more often and certain
features
of the website may be
unavailable.
MINORS
The website and their contents are not targeted to minors (those under the age
of
18)
and we do not intend to sell any
of our products or services to minors. However, we have no way of distinguishing
the
age
of individuals who access our
Site. If a minor has provided us with personal information without parental or
guardian
consent, the parent or guardian
should contact our Legal Department at the address set out in paragraph D above
to
remove the information.
PASSWORD SECURITY
We employ commercially reasonable security methods to prevent unauthorized
access to
the
website, to maintain data
accuracy and to ensure the correct use of the information we hold. For
registered
users
of the website, your
Registration Information and Account Information (if any) can be viewed and
edited
through your account, which is
protected by a password. We recommend that you do not divulge your password to
anyone.
Our personnel will never ask you
for your password in an unsolicited phone call or in an unsolicited email. If
you
share
a computer with others, you
should not choose to save your login information (e.g., user ID and password) on
that
shared computer. Remember to sign
out of your account and close your browser window when you have finished your
session.
No data transmission over the
internet or any wireless network can be guaranteed to be perfectly secure. As a
result,
while we try to protect the
information we hold for you, we cannot guarantee the security of any information
you
transmit to us and you do so at
your own risk.
CHANGES TO THIS PRIVACY POLICY
Any changes to this Privacy Policy will be communicated by us posting an amended
and
restated Privacy Policy on the
website. Once posted on the website the new Privacy Policy will be effective
immediately. You agree that any information
we hold about you (as described in this Privacy Policy and whether or not
collected
prior to or after the new Privacy
Policy became effective) will be governed by the latest version of the Privacy
Policy.
Please visit the policy
periodically to be updated.
USER DISCRETION AND OPT OUT
You agree and acknowledge that You are providing Your Information out of Your
free
will.
Subject to certain exceptions
prescribed by law and provided Tradepro can authenticate Your identity, You can
contact
Tradepro at
support@Tradepro.co.in or send mail to Unit No.611 Reliables Pride Anand Nagar,
Opp
Heera Panna, Jogeshwari West,
Mumbai, Mumbai City, Maharashtra, India, 400102 to:
-
Access, verify, correct, update, amend, restrict, object to, or
later on
withdraw
Your
consent delete any personal
information Tradepro has about You.
-
Review the information Tradepro retains, how it has been used, to
whom
Tradepro
has
disclosed such information to.
-
Opt to transfer Your personal data.
-
Change preferences regarding how Your personal information is
disclosed.
-
Notify Tradepro if You do not want Your data to be processed
anymore.
-
Notify Tradepro if You do not wish to receive further communication
from
Tradepro.
We will respond to such requests in reasonable time within the time limits
established
by the applicable law. In
accordance with the applicable laws, we reserve the right to charge you a
reasonable
fee
for the processing of any data
access or correction request.
In the event that You opt out, You should neither visit the Website nor use the
services
provided by Tradepro nor shall
You contact Tradepro. Further, Tradepro may not deliver products to You, upon
Your
order, or Tradepro may deny You
access from using certain services offered on the Website.
GRIEVANCE OFFICER
If You find any discrepancies or have any grievances in relation to the
collection,
storage, use, disclosure and
transfer of Your Personal Information under this Privacy Policy or any terms of
Tradepro
's Terms of Use and other terms
and conditions of Tradepro, please contact the designated grievance officer
under
Information Technology Act, 2000 using
the details below:
E-mail:
privacy@Tradepro.co.in
Postal address:
NGM TECHGROWTH PRIVATE LIMITED, Unit No.611 Reliables Pride
Anand
Nagar,
Opp Heera Panna, Jogeshwari
West, Mumbai, Mumbai City, Maharashtra, India, 400102
Telephone number:
(+91)
9653672539
The details of the grievance officer may be changed by Us from time to time by
updating
this Privacy Policy.